Apple kurs(10.7 lion) i Tromsø

I en videreføring av å få økt kompetanse på Mac hadde UiT et offesielt kurs i Tromsø 12-14. desember for klientdrift. Kurset formål var dette:

OS X Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Lion. This course is designed to give you a tour of the breadth of functionality of OS X Lion and the best methods for effectively supporting users of OS X Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Macs
  • Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs
What You Will Learn
  • The troubleshooting process and how to become more efficient with available tools and resources
  • OS X 10. Lion features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • Knowledge of OS X and basic computer navigation
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