I en videreføring av å få økt kompetanse på Mac hadde UiT et offesielt kurs i Tromsø 12-14. desember for klientdrift. Kurset formål var dette:
OS X Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Lion. This course is designed to give you a tour of the breadth of functionality of OS X Lion and the best methods for effectively supporting users of OS X Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
- Help desk specialists, technical coordinators, service technicians, and others who support Mac users
- Technical support personnel in businesses that use Macs
- Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs
- The troubleshooting process and how to become more efficient with available tools and resources
- OS X 10. Lion features in depth, including how to find additional information
- How to prepare for Apple Certified Support Professional certification
- Knowledge of OS X and basic computer navigation
