The booklet is a non-scientific publication for building owners and residents in housing cooperatives or similar. The booklet is supposed to give users an introduction to Facility Management (FM) and give basic knowledge so that they can start the process on FM implementation in their cooperative or residential building.

The booklet does not contain detailed, complete ready-to-use guidelines and forms for facility managers. Instead, it gives enough  information and knowledge so that facility mangers know what to ask for or order when they contact local FM companies. 

The booklet is in English and written in layman terms and language suited for owners and residents. The booklet is in pdf-format for online use or for cost free download.

This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of the lead partner UiT-The Arctic University of Norway and can in no way be taken to reflect the views of the European Union.