{"id":485,"date":"2025-10-16T14:13:39","date_gmt":"2025-10-16T12:13:39","guid":{"rendered":"https:\/\/site.uit.no\/lederintro\/?p=485"},"modified":"2026-02-23T14:11:21","modified_gmt":"2026-02-23T13:11:21","slug":"konflikhandtering","status":"publish","type":"post","link":"https:\/\/site.uit.no\/lederintro\/konflikhandtering\/","title":{"rendered":"Konflikh\u00e5ndtering"},"content":{"rendered":"<p>[et_pb_section fb_built=&raquo;1&#8243; admin_label=&raquo;Header&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#007396&#8243; background_image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/08\/A-lede-folk-undertema-scaled.png&raquo; background_size=&raquo;contain&raquo; background_position=&raquo;bottom_left&raquo; background_enable_pattern_style=&raquo;on&raquo; background_pattern_style=&raquo;honeycomb&raquo; background_pattern_color=&raquo;rgba(255,255,255,0.03)&raquo; transform_translate=&raquo;-1px|0px&raquo; overflow-x=&raquo;hidden&raquo; overflow-y=&raquo;hidden&raquo; custom_padding=&raquo;7%||11%||false|false&raquo; background_last_edited=&raquo;on|tablet&raquo; background_size_tablet=&raquo;cover&raquo; background_position_tablet=&raquo;center&raquo; locked=&raquo;off&raquo; collapsed=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_row column_structure=&raquo;3_5,2_5&#8243; use_custom_gutter=&raquo;on&raquo; gutter_width=&raquo;1&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; custom_padding=&raquo;0px||0px||true|false&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;3_5&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#FFFFFF&raquo; custom_padding=&raquo;50px|50px|50px|50px|true|true&raquo; custom_padding_tablet=&raquo;30px|30px|30px|30px|true|true&raquo; custom_padding_phone=&raquo;20px|20px|20px|20px|true|true&raquo; custom_padding_last_edited=&raquo;on|desktop&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;e6504a1b-67eb-4b3d-b023-bcab277610b6&#8243; header_4_font=&raquo;Ubuntu|700||on|||||&raquo; header_4_text_color=&raquo;#007396&#8243; header_4_font_size=&raquo;14px&raquo; header_4_line_height=&raquo;1.5em&raquo; custom_margin=&raquo;||0px||false|false&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h4>\u00c5 lede folk<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;c16985e1-e0d6-4022-964d-e2bfc04fa633&#8243; header_font=&raquo;Playfair Display|700|||||||&raquo; header_text_color=&raquo;#000000&#8243; header_font_size=&raquo;52px&raquo; header_line_height=&raquo;1.1em&raquo; custom_margin=&raquo;||30px||false|false&raquo; header_font_size_tablet=&raquo;40px&raquo; header_font_size_phone=&raquo;24px&raquo; header_font_size_last_edited=&raquo;on|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h1>Konflikth\u00e5ndtering<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&raquo;2_5&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#000000&#8243; transform_scale_tablet=&raquo;&raquo; transform_scale_phone=&raquo;&raquo; transform_scale_last_edited=&raquo;on|tablet&raquo; transform_translate=&raquo;14%|40%&raquo; transform_translate_tablet=&raquo;14%|0%&raquo; transform_translate_phone=&raquo;14%|0%&raquo; transform_translate_last_edited=&raquo;on|tablet&raquo; transform_translate_linked=&raquo;off&raquo; transform_rotate_tablet=&raquo;&raquo; transform_rotate_phone=&raquo;&raquo; transform_rotate_last_edited=&raquo;on|tablet&raquo; transform_skew_tablet=&raquo;&raquo; transform_skew_phone=&raquo;&raquo; transform_skew_last_edited=&raquo;on|tablet&raquo; transform_origin_tablet=&raquo;&raquo; transform_origin_phone=&raquo;&raquo; transform_origin_last_edited=&raquo;on|tablet&raquo; transform_styles_last_edited=&raquo;on|tablet&raquo; custom_padding=&raquo;50px|50px|50px|50px|true|true&raquo; custom_padding_tablet=&raquo;30px|30px|30px|30px|true|true&raquo; custom_padding_phone=&raquo;20px|20px|20px|20px|true|true&raquo; custom_padding_last_edited=&raquo;on|desktop&raquo; transform_styles_tablet=&raquo;&raquo; transform_styles_phone=&raquo;&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;518880c8-46c7-4ffa-b5a6-93ffa99dcc17&#8243; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#FFFFFF&raquo; text_font_size=&raquo;18px&raquo; text_line_height=&raquo;1.6em&raquo; link_text_color=&raquo;#7090AE&raquo; custom_margin=&raquo;||30px||false|false&raquo; text_font_size_tablet=&raquo;16px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Som leder ved universitetet vil du f\u00f8r eller siden oppleve at det oppst\u00e5r uenigheter eller konflikter mellom kollegaer. Det er helt normalt og en naturlig del av det \u00e5 jobbe i et kunnskapsrikt og engasjert arbeidsmilj\u00f8.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&raquo;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExMSIsImVuYWJsZV9odG1sIjoib2ZmIn19@&raquo; button_text=&raquo;Tilbake til \u00e5 lede folk&raquo; _builder_version=&raquo;4.27.4&#8243; _dynamic_attributes=&raquo;button_url&raquo; _module_preset=&raquo;31b4f027-aaa0-4f2f-ae02-959764e19e4f&raquo; custom_button=&raquo;on&raquo; button_text_size=&raquo;14px&raquo; button_text_color=&raquo;#FFFFFF&raquo; button_bg_color=&raquo;#007396&#8243; button_border_width=&raquo;0px&raquo; button_border_radius=&raquo;0px&raquo; button_font=&raquo;Ubuntu|700||on|||||&raquo; custom_margin=&raquo;||46px|||&raquo; custom_padding=&raquo;16px|24px|16px|24px|true|true&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&raquo;1&#8243; admin_label=&raquo;How It Works&raquo; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; custom_margin=&raquo;-4px|||||&raquo; collapsed=&raquo;on&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_row column_structure=&raquo;1_4,1_2,1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;e6504a1b-67eb-4b3d-b023-bcab277610b6&#8243; header_4_font=&raquo;Ubuntu|700||on|||||&raquo; header_4_text_color=&raquo;#7090AE&raquo; header_4_font_size=&raquo;14px&raquo; header_4_line_height=&raquo;1.5em&raquo; transform_scale_tablet=&raquo;&raquo; transform_scale_phone=&raquo;&raquo; transform_scale_last_edited=&raquo;on|desktop&raquo; transform_translate=&raquo;-90px|-3px&raquo; transform_translate_tablet=&raquo;8px|-12px&raquo; transform_translate_phone=&raquo;43px|-16px&raquo; transform_translate_last_edited=&raquo;on|desktop&raquo; transform_rotate_tablet=&raquo;&raquo; transform_rotate_phone=&raquo;&raquo; transform_rotate_last_edited=&raquo;on|desktop&raquo; transform_skew_tablet=&raquo;&raquo; transform_skew_phone=&raquo;&raquo; transform_skew_last_edited=&raquo;on|desktop&raquo; transform_origin_tablet=&raquo;&raquo; transform_origin_phone=&raquo;&raquo; transform_origin_last_edited=&raquo;on|desktop&raquo; transform_styles_last_edited=&raquo;on|desktop&raquo; custom_margin=&raquo;||0px||false|false&raquo; transform_styles_tablet=&raquo;&raquo; transform_styles_phone=&raquo;&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h4>Munins lenker<\/h4>\n<p>[\/et_pb_text][et_pb_toggle title=&raquo;Nyttige lenker finner du her&#8230;&raquo; toggle_icon=&raquo;&#xf085;||fa||900&#8243; open_toggle_icon=&raquo;&#xf013;||fa||900&#8243; _builder_version=&raquo;4.27.5&#8243; _module_preset=&raquo;default&raquo; title_font=&raquo;|300|||||||&raquo; body_font_size=&raquo;12px&raquo; transform_scale=&raquo;110%|110%&raquo; transform_scale_tablet=&raquo;110%|110%&raquo; transform_scale_phone=&raquo;110%|110%&raquo; transform_scale_last_edited=&raquo;on|tablet&raquo; transform_translate=&raquo;-103px|9px&raquo; transform_translate_tablet=&raquo;9px|-6px&raquo; transform_translate_phone=&raquo;9px|-6px&raquo; transform_translate_last_edited=&raquo;on|phone&raquo; transform_rotate_tablet=&raquo;&raquo; transform_rotate_phone=&raquo;&raquo; transform_rotate_last_edited=&raquo;on|tablet&raquo; transform_skew_tablet=&raquo;&raquo; transform_skew_phone=&raquo;&raquo; transform_skew_last_edited=&raquo;on|desktop&raquo; transform_origin_tablet=&raquo;&raquo; transform_origin_phone=&raquo;&raquo; transform_origin_last_edited=&raquo;on|desktop&raquo; transform_styles_last_edited=&raquo;on|phone&raquo; width_tablet=&raquo;52%&raquo; width_phone=&raquo;52%&raquo; width_last_edited=&raquo;on|desktop&raquo; hover_enabled=&raquo;0&#8243; transform_styles_tablet=&raquo;&raquo; transform_styles_phone=&raquo;&raquo; border_radii=&raquo;off|50px|50px||50px&raquo; border_color_all=&raquo;#E1E2E8&#8243; global_colors_info=&raquo;{}&raquo; sticky_enabled=&raquo;0&#8243;]<\/p>\n<p><a class=\"Hyperlink SCXW35463346 BCX8\" href=\"https:\/\/idebanken.no\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Konflikth\u00e5ndtering\"><span data-contrast=\"none\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun Underlined SCXW35463346 BCX8\"><span class=\"NormalTextRun SCXW35463346 BCX8\" data-ccp-charstyle=\"Hyperlink\">Konflikth\u00e5ndtering<\/span><\/span><\/a><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun EmptyTextRun SCXW35463346 BCX8\"><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_image src=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/08\/Munins-lenker.png&raquo; alt=&raquo;Munin skal hjelpe alle ledere ved UiT \u00e5 finne nyttige lenker til ressurser i introkurset for nye ledere ved UiT Norges Arktiske Universitet.&raquo; title_text=&raquo;Munins lenker&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; transform_scale_tablet=&raquo;68%|68%&raquo; transform_scale_phone=&raquo;68%|68%&raquo; transform_scale_last_edited=&raquo;on|tablet&raquo; transform_translate_tablet=&raquo;-15px|-80px&raquo; transform_translate_phone=&raquo;-15px|-80px&raquo; transform_translate_last_edited=&raquo;on|desktop&raquo; transform_rotate_tablet=&raquo;&raquo; transform_rotate_phone=&raquo;&raquo; transform_rotate_last_edited=&raquo;on|tablet&raquo; transform_skew_tablet=&raquo;&raquo; transform_skew_phone=&raquo;&raquo; transform_skew_last_edited=&raquo;on|tablet&raquo; transform_origin_tablet=&raquo;&raquo; transform_origin_phone=&raquo;&raquo; transform_origin_last_edited=&raquo;on|tablet&raquo; transform_styles_last_edited=&raquo;on|desktop&raquo; transform_styles_tablet=&raquo;&raquo; transform_styles_phone=&raquo;&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_image][\/et_pb_column][et_pb_column type=&raquo;1_2&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#FFFFFF&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;b327cbe4-b1d5-4b66-ad37-40c8f2f061ba&raquo; header_2_font=&raquo;Playfair Display|700|||||||&raquo; header_2_text_color=&raquo;#000000&#8243; header_2_font_size=&raquo;30px&raquo; header_2_line_height=&raquo;1.35em&raquo; header_2_font_size_tablet=&raquo;32px&raquo; header_2_font_size_phone=&raquo;20px&raquo; header_2_font_size_last_edited=&raquo;on|desktop&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h2><span data-contrast=\"none\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW120201254 BCX8\"><span class=\"NormalTextRun SCXW120201254 BCX8\" data-ccp-parastyle=\"heading 3\">\u00c5 h\u00e5ndtere uenigheter og konflikter \u2013 en naturlig del av lederrollen<\/span><\/span><span class=\"EOP SCXW120201254 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;1f09816e-184e-4ce5-a4cf-b39c52c423ca&raquo; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#676c75&#8243; text_font_size=&raquo;16px&raquo; text_line_height=&raquo;1.8em&raquo; text_font_size_tablet=&raquo;15px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; header_font_size_tablet=&raquo;55px&raquo; header_font_size_last_edited=&raquo;off|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-contrast=\"auto\">N\u00e5r man klarer \u00e5 holde fokuset p\u00e5 selve saken, kan slike situasjoner v\u00e6re konstruktive. Ulike perspektiver kan f\u00f8re til bedre l\u00f8sninger og styrket samarbeid.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Skulle konflikten begynner \u00e5 handle mer om personer enn om saken, kan det bli krevende. Da kan det p\u00e5virke b\u00e5de de involverte, deg som leder og arbeidsmilj\u00f8et som helhet. Derfor er det viktig at du tar tak i slike situasjoner tidlig f\u00f8r de f\u00e5r utvikle seg.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Det trenger ikke v\u00e6re dramatisk. Ofte handler det om \u00e5 lytte, rydde opp i misforst\u00e5elser og hjelpe folk tilbake p\u00e5 sporet.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;b327cbe4-b1d5-4b66-ad37-40c8f2f061ba&raquo; header_2_font=&raquo;Playfair Display|700|||||||&raquo; header_2_text_color=&raquo;#000000&#8243; header_2_font_size=&raquo;28px&raquo; header_2_line_height=&raquo;1.35em&raquo; header_2_font_size_tablet=&raquo;32px&raquo; header_2_font_size_phone=&raquo;20px&raquo; header_2_font_size_last_edited=&raquo;on|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h2><span data-contrast=\"none\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW170380248 BCX8\"><span class=\"NormalTextRun SCXW170380248 BCX8\" data-ccp-parastyle=\"heading 3\">Konflikth\u00e5ndtering \u2013 N\u00e6rhet og ansvar<\/span><\/span><span class=\"EOP SCXW170380248 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:300}\">\u00a0<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;1f09816e-184e-4ce5-a4cf-b39c52c423ca&raquo; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#000000&#8243; text_font_size=&raquo;16px&raquo; text_line_height=&raquo;1.8em&raquo; text_font_size_tablet=&raquo;15px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; header_font_size_tablet=&raquo;55px&raquo; header_font_size_last_edited=&raquo;off|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Som leder er det viktig \u00e5 huske at konflikter b\u00f8r h\u00e5ndteres s\u00e5 n\u00e6rt opp til der de oppst\u00e5r som mulig. Dette bidrar til \u00e5 bevare tillit og redusere un\u00f8dvendig eskalering. Jo flere personer som involveres tidlig i en konflikt, desto st\u00f8rre er risikoen for at situasjonen forverres.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Ditt ansvar som leder<\/span><\/b><span data-contrast=\"auto\"> er \u00e5 vurdere n\u00e5r du selv kan bidra til l\u00f8sning, og n\u00e5r det er behov for \u00e5 involvere HR eller annen st\u00f8ttefunksjon. Verkt\u00f8y som <\/span><i><span data-contrast=\"auto\">Munin<\/span><\/i><span data-contrast=\"auto\"> og modellen <\/span><i><span data-contrast=\"auto\">Konflikttrappa<\/span><\/i><span data-contrast=\"auto\"> gir deg nyttig innsikt i hvordan du kan identifisere konfliktniv\u00e5et og velge riktig tiln\u00e6rming.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Bruk disse ressursene aktivt for \u00e5:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Kartlegge hva slags konflikt det er snakk om<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Vurdere alvorlighetsgrad og utvikling<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Velge hensiktsmessige tiltak for l\u00f8snin<\/span><span data-contrast=\"auto\">g<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_toggle title=&raquo;\u00c5 lede folk&raquo; open=&raquo;on&raquo; toggle_icon=&raquo;&#x22;||divi||400&#8243; open_toggle_icon=&raquo;&#x21;||divi||400&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; title_font=&raquo;&#8211;et_global_heading_font|900|||||||&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<ul>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/personalforvaltning\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Personalforvaltning<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/rekruttering-og-strategisk-bemanningsplanlegging\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Rekruttering og strategisk bemanningsplanlegging<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/personal-og-lonnspolitikk\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Personalpolitikk og l\u00f8nnspolitikk<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/karrierelop\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Oppf\u00f8lging av den enkeltes karrierel\u00f8p<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/medbestemmelse-og-medvirkning\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Medbestemmelse og medvirkning<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/arbeidsmiljoutvikling\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Arbeidsmilj\u00f8utvikling, kartlegging og oppf\u00f8lging<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/personalsaker\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Personalsaker<\/span><\/span><\/a><\/li>\n<li><strong><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Konflikth\u00e5ndtering<\/span><\/span><\/strong><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/varsling\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Varsling<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/likestilling-og-mangfold\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Likestilling og mangfold<\/span><\/span><\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/avslutning-av-arbeidsforhold\/\"><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW232081274 BCX8\"><span class=\"NormalTextRun SCXW232081274 BCX8\">Avslutning av arbeidsforhold<\/span><\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&raquo;\u00c5 lede enheten din&raquo; toggle_icon=&raquo;&#x22;||divi||400&#8243; open_toggle_icon=&raquo;&#x21;||divi||400&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; title_font=&raquo;&#8211;et_global_heading_font|900|||||||&raquo; title_font_size=&raquo;13px&raquo; global_module=&raquo;198&#8243; saved_tabs=&raquo;all&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<ul>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/virksomhetsstyring\/\">Virksomhetsstyring<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/kommunikasjonsforvaltning\/\">Kommunikasjons-forvaltning<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/forskning\/\">Forskning<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/utdanning\/\">Utdanning<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/leders-handlingsrom\/\">Leders handlingsrom<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/okonomi-og-styring\/\">\u00d8konomiske rammer og styringsstruktur<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/okonomistyring-uit\/\">\u00d8konomistyring ved UiT<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/rettigheter-og-plikter\/\">Rettigheter og plikter<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/endring-og-utvikling\/\">Endring og utvikling<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/hms\/\">HMS<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/informasjonssikkerhet\/\">Informasjonssikkerhet<\/a><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/beredskap\/\">Beredskap<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&raquo;\u00c5 v\u00e6re en del av noe st\u00f8rre&raquo; toggle_icon=&raquo;&#x22;||divi||400&#8243; open_toggle_icon=&raquo;&#x21;||divi||400&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; title_font=&raquo;&#8211;et_global_heading_font|900|||||||&raquo; title_font_size=&raquo;13px&raquo; global_module=&raquo;199&#8243; saved_tabs=&raquo;all&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/site.uit.no\/lederintro\/helheten\/\">\u00c5 se helheten<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/site.uit.no\/lederintro\/uit-fra-innsiden\/\">UiT fra innsiden<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&raquo;1_4,1_4,1_4,1_4&#8243; disabled_on=&raquo;on|off|off&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_button button_url=&raquo;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1NiIsImVuYWJsZV9odG1sIjoib2ZmIn19@&raquo; button_text=&raquo;Personalsaker&raquo; _builder_version=&raquo;4.27.4&#8243; _dynamic_attributes=&raquo;button_url&raquo; _module_preset=&raquo;default&raquo; custom_button=&raquo;on&raquo; button_text_size=&raquo;13px&raquo; button_border_width=&raquo;0px&raquo; button_border_radius=&raquo;0px&raquo; button_font=&raquo;Open Sans|800|||||||&raquo; button_icon=&raquo;&#x23;||divi||400&#8243; button_icon_placement=&raquo;left&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_button][\/et_pb_column][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_column][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_column][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_button button_url=&raquo;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUyNCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&raquo; button_text=&raquo;Varsling&raquo; _builder_version=&raquo;4.27.4&#8243; _dynamic_attributes=&raquo;button_url&raquo; _module_preset=&raquo;default&raquo; custom_button=&raquo;on&raquo; button_text_size=&raquo;13px&raquo; button_border_width=&raquo;0px&raquo; button_border_radius=&raquo;0px&raquo; button_font=&raquo;Open Sans|800|||||||&raquo; button_icon=&raquo;&#x24;||divi||400&#8243; global_colors_info=&raquo;{}&raquo;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&raquo;1&#8243; admin_label=&raquo;Listings&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#000000&#8243; background_image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/07\/real-estate-42.png&raquo; background_size=&raquo;custom&raquo; background_image_width=&raquo;90%&raquo; background_position=&raquo;bottom_right&raquo; locked=&raquo;off&raquo; collapsed=&raquo;on&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_row _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; custom_padding=&raquo;||0px||false|false&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;4_4&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;e6504a1b-67eb-4b3d-b023-bcab277610b6&#8243; header_4_font=&raquo;Ubuntu|700||on|||||&raquo; header_4_text_color=&raquo;#007396&#8243; header_4_font_size=&raquo;14px&raquo; header_4_line_height=&raquo;1.5em&raquo; custom_margin=&raquo;||0px||false|false&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h4>Ekstra hjelp<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;4_4&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;b327cbe4-b1d5-4b66-ad37-40c8f2f061ba&raquo; header_2_font=&raquo;Playfair Display|700|||||||&raquo; header_2_text_color=&raquo;#FFFFFF&raquo; header_2_font_size=&raquo;45px&raquo; header_2_line_height=&raquo;1.35em&raquo; header_3_font=&raquo;Playfair Display||||||||&raquo; header_3_text_color=&raquo;#FFFFFF&raquo; header_3_font_size=&raquo;30px&raquo; header_2_font_size_tablet=&raquo;32px&raquo; header_2_font_size_phone=&raquo;20px&raquo; header_2_font_size_last_edited=&raquo;on|desktop&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h3><span data-contrast=\"none\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW8664755 BCX8\"><span class=\"NormalTextRun SCXW8664755 BCX8\" data-ccp-parastyle=\"heading 3\">Konflikttrappen \u2013 et nyttig verkt\u00f8y for deg som leder<\/span><\/span><span class=\"EOP SCXW8664755 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:246,&quot;335559739&quot;:246,&quot;335559740&quot;:300}\">\u00a0<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;1f09816e-184e-4ce5-a4cf-b39c52c423ca&raquo; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#B3B3B3&#8243; text_font_size=&raquo;16px&raquo; text_line_height=&raquo;1.8em&raquo; text_font_size_tablet=&raquo;15px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; header_font_size_tablet=&raquo;55px&raquo; header_font_size_last_edited=&raquo;off|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Konflikter utvikler seg ofte trinnvis. Som leder er det viktig \u00e5 kunne kjenne igjen tidlige tegn, slik at du kan bidra til \u00e5 l\u00f8se situasjonen f\u00f8r den eskalerer.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For \u00e5 st\u00f8tte deg i dette arbeidet bruker universitetet <\/span><b><span data-contrast=\"auto\">konflikttrappen<\/span><\/b><span data-contrast=\"auto\"> \u2013 et verkt\u00f8y som gir en trinnvis oversikt over hvordan konflikter utvikler seg, og hvordan du som leder kan gripe inn p\u00e5 ulike niv\u00e5er.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Trappen er interaktiv: N\u00e5r du klikker p\u00e5 hvert trinn, f\u00e5r du konkrete beskrivelser og <\/span><a href=\"https:\/\/universitetetitromso.sharepoint.com\/:w:\/r\/sites\/O365-Intronyeledere\/_layouts\/15\/Doc.aspx?sourcedoc=%7BFB12D2AF-33B2-4EB7-96C2-A9DEDF4CA3B4%7D&amp;file=Dokument.docx&amp;action=default&amp;mobileredirect=true\"><span data-contrast=\"none\">r\u00e5d<\/span><\/a><span data-contrast=\"auto\"> tilpasset situasjonen. Dette er et godt sted \u00e5 starte, spesielt hvis du er usikker p\u00e5 hvordan du b\u00f8r g\u00e5 frem.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&raquo;3_4,1_4&#8243; make_equal=&raquo;on&raquo; custom_padding_last_edited=&raquo;on|tablet&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; custom_padding_tablet=&raquo;||0px||false|false&raquo; custom_padding_phone=&raquo;||0px||false|false&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;3_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;RGBA(255,255,255,0)&raquo; custom_padding=&raquo;|30px|30px|30px|false|true&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_code _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/10\/Konflikthandteringstrappa-fra-Idebanken.jpg&raquo; global_colors_info=&raquo;{}&raquo;]<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-3\" class=\"h5p-iframe\" data-content-id=\"3\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Konflikth\u00e5ndteringstrappa\"><\/iframe><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=&raquo;1_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;4_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;b327cbe4-b1d5-4b66-ad37-40c8f2f061ba&raquo; header_2_font=&raquo;Playfair Display|700|||||||&raquo; header_2_text_color=&raquo;#FFFFFF&raquo; header_2_font_size=&raquo;45px&raquo; header_2_line_height=&raquo;1.35em&raquo; header_4_font=&raquo;Playfair Display|600|||||||&raquo; header_4_text_color=&raquo;#FFFFFF&raquo; header_4_font_size=&raquo;28px&raquo; header_2_font_size_tablet=&raquo;32px&raquo; header_2_font_size_phone=&raquo;20px&raquo; header_2_font_size_last_edited=&raquo;on|desktop&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h4>Guide for nedtrapping av konflikter<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;1f09816e-184e-4ce5-a4cf-b39c52c423ca&raquo; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#B3B3B3&#8243; text_font_size=&raquo;16px&raquo; text_line_height=&raquo;1.8em&raquo; text_font_size_tablet=&raquo;15px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; header_font_size_tablet=&raquo;55px&raquo; header_font_size_last_edited=&raquo;off|desktop&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><em>Kilde: idebanken.no og egen praksis\u00a0<\/em><\/p>\n<p><span data-contrast=\"auto\">Hvis du som leder opplever at en konflikt mellom medarbeidere trappes opp, er det beste \u00e5 invitere partene til en samtale.\u00a0 Samtalen b\u00f8r ha som m\u00e5l \u00e5 unders\u00f8ke konflikten og sammen komme fram til en l\u00f8sning.\u00a0 Du kan selv velge \u00e5 g\u00e5 inn som megler, eller du kan be om hjelp fra en n\u00f8ytral tredjepart som ikke er involvert i konflikten.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&raquo;#FFFFFF&raquo; open_toggle_background_color=&raquo;#4A5C71&#8243; closed_toggle_text_color=&raquo;#FFFFFF&raquo; closed_toggle_background_color=&raquo;RGBA(255,255,255,0)&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; toggle_text_color=&raquo;#FFFFFF&raquo; toggle_font=&raquo;Playfair Display||||||||&raquo; body_text_color=&raquo;#FFFFFF&raquo; border_color_all=&raquo;#FFFFFF&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_accordion_item title=&raquo;1. Kartlegg konfliktens alvorlighetsgrad &raquo; open=&raquo;on&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-contrast=\"none\">Start med \u00e5 vurdere hvor langt konflikten har utviklet seg. Bruk gjerne <\/span><b><span data-contrast=\"none\">konflikttrappa<\/span><\/b><span data-contrast=\"none\"> som verkt\u00f8y:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ud83d\udfe2<\/span> <b><span data-contrast=\"none\">Gr\u00f8nn konflikt<\/span><\/b><span data-contrast=\"none\">: Lav intensitet. Misforst\u00e5elser eller uenigheter som kan l\u00f8ses gjennom vanlig dialog.<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"none\">\u2192 Ofte selvregulerende. Observer og f\u00f8lg opp ved behov.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ud83d\udfe1<\/span> <b><span data-contrast=\"none\">Gul konflikt<\/span><\/b><span data-contrast=\"none\">: \u00d8kende spenning. Konflikten p\u00e5virker samarbeidet og arbeidsmilj\u00f8et.<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"none\">\u2192 Leder b\u00f8r gripe inn med strukturert samtale og st\u00f8tte.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ud83d\udd34<\/span> <b><span data-contrast=\"none\">R\u00f8d konflikt<\/span><\/b><span data-contrast=\"none\">: H\u00f8y intensitet. Konflikten har eskalert og kan ha juridiske eller arbeidsrettslige konsekvenser.<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"none\">\u2192 Krever korrekt saksbehandling og involvering av HR eller ekstern kompetanse.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"none\">Tips: Jo tidligere du griper inn, jo enklere er det \u00e5 l\u00f8se konflikten.<\/span><\/i><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;2. Identifiser konfliktens type &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<p><span data-contrast=\"none\">Konflikter har ulike \u00e5rsaker og krever ulik tiln\u00e6rming. De kan deles inn i fire hovedtyper: Instrumentelle-, interesse-, verdi- og personkonflikter.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<table data-tablestyle=\"MsoTableGrid\" data-tablelook=\"1184\">\n<tbody>\n<tr>\n<td data-celllook=\"4097\">\n<p><b><span data-contrast=\"auto\">Konflikttype<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"1\">\n<p><b><span data-contrast=\"auto\">Beskrivelse<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"1\">\n<p><b><span data-contrast=\"auto\">H\u00e5ndtering<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"17\">\n<p><b><span data-contrast=\"auto\">M\u00e5l<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"4096\">\n<p><span data-contrast=\"auto\">Instrumentelle konflikter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Handler om m\u00e5l, metoder, rutiner og prosedyrer. Vanlige og ofte ufarlige.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Felles probleml\u00f8sning og tydelig kommunikasjon<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"16\">\n<p><span data-contrast=\"auto\">Enighet og fremdrift<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"4096\">\n<p><span data-contrast=\"auto\">Interessekonflikter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Handler om fordeling av begrensede ressurser (tid, penger og arbeidsoppgaver). Vanlig i organisasjoner med stramme rammer.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Forhandling, kompromiss og \u00e5penhet<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"16\">\n<p><span data-contrast=\"auto\">En avtale som begge parter kan leve med<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"4096\">\n<p><span data-contrast=\"auto\">Verdikonflikter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Handler om personlige eller kulturelle verdier, normer og overbevisninger. Kan oppst\u00e5 mellom faggrupper, generasjoner eller kulturer.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"0\">\n<p><span data-contrast=\"auto\">Respektfull dialog og forst\u00e5else for ulikhet<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"16\">\n<p><span data-contrast=\"auto\">Gjensidig respekt og toleranse<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"4352\">\n<p><span data-contrast=\"auto\">Personkonflikter<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"256\">\n<p><span data-contrast=\"auto\">Handler om f\u00f8lelser, tillit, identitet og relasjoner. Ofte den den est krevende typen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"256\">\n<p><span data-contrast=\"auto\">Aktiv lytting, trygghet og st\u00f8tte<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"272\">\n<p><span data-contrast=\"auto\">Forst\u00e5else og gjenopprettelse av relasjon<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Kartlegg konflikten med disse sp\u00f8rsm\u00e5lene:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Hvordan kommer konflikten til uttrykk?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Hva er bakgrunnen?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Hvordan har den blitt h\u00e5ndtert s\u00e5 langt?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Hva m\u00e5 til for \u00e5 l\u00f8se den?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;3. Forberedelse til felles m\u00f8te med partene &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0d8&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Sett deg alltid godt inn i saken og ta en innledende prat med de ulike partene individuelt.\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0d8&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Forklar ved invitasjon til denne samtalen at du n\u00e5 setter deg n\u00e6rmere inn i saken, og at du f\u00f8rst etter \u00e5 ha gjennomf\u00f8rt de innledende samtalene vil komme tilbake med forslag til prosess. Informer samtidig at dersom de \u00f8nsker \u00e5 ha med seg en tillitsperson i samtaler og m\u00f8ter fremover synes du som leder at det er en god ide. I samtalen; lytt og still oppklarende sp\u00f8rsm\u00e5l. Ikke konkluder eller bekreft\/avkreft for n\u00e5 er du i unders\u00f8kelsesfasen.\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0d8\" data-font=\"Wingdings\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0d8&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Etter at du har f\u00e5tt tilstrekkelig informasjon og inntrykk av konflikten og partene, m\u00e5 leder kalle inn til en samtale med de involverte parter. Det er viktig at denne samtalen er godt forberedt og f\u00f8lger visse regler. M\u00e5let er \u00e5 oppn\u00e5 en konstruktiv samtale og \u00e5 finne l\u00f8sninger som alle parter kan leve med. Husk \u00e5 gi beskjed om at dersom de \u00f8nsker \u00e5 ta med seg en tillitsperson i m\u00f8tet er det fint med en tilbakemelding p\u00e5 dette. <\/span><span><br \/><\/span><span data-contrast=\"auto\">Regler skal hjelpe partene med \u00e5 respektere hverandre. Beskriv gjerne reglene i invitasjonen til samtalen. Partene skal v\u00e6re forberedt p\u00e5 hva som skal skje.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Regler kan for eksempel v\u00e6re:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Partene skal fortelle hva de selv opplever, f\u00f8ler og har behov for.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">Partene skal akseptere at opplevelsen av konflikten kan v\u00e6re forskjellig.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span data-contrast=\"auto\">Partene skal pr\u00f8ve \u00e5 se konflikten som en helhet og tenke p\u00e5 hvordan den p\u00e5virker arbeidsmilj\u00f8et.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">V\u00e6r forberedt p\u00e5 at partene kan trappe opp og trappe ned konflikten gjennom spr\u00e5ket og hvordan de omtaler hverandre.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;4. Instruer partene\/spilleregler &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Disse spillereglene kan hjelpe partene med \u00e5 respektere hverandres grenser. Spillereglene kan gjerne tas med i invitasjonen til samtalen. Der forbereder du partene p\u00e5 hva som skal skje. Fortell ogs\u00e5 at du vil hjelpe dem med \u00e5 overholde spillereglene.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Partene skal:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Akseptere at de kan ha forskjellig opplevelse av konflikten.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">Snakke for seg selv. Det vil si at de skal fortelle hva de selv opplever, f\u00f8ler og har behov for.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span data-contrast=\"auto\">Bestrebe seg p\u00e5 \u00e5 ikke avbryte hverandre.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"2\"><span data-contrast=\"auto\">Bestrebe seg p\u00e5 \u00e5 ikke g\u00e5 i forsvar.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"2\"><span data-contrast=\"auto\">Vise vilje til \u00e5 forst\u00e5 den andre.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"2\"><span data-contrast=\"auto\">Pr\u00f8ve \u00e5 bli forst\u00e5tt.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"2\"><span data-contrast=\"auto\">Pr\u00f8ve \u00e5 se konflikten som en helhet, hvor ogs\u00e5 andre relasjoner og organisatoriske forhold spiller inn.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;5. Hvordan ta imot kritikk &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Et av de vanskeligste elementene i konflikth\u00e5ndtering er \u00e5 motta kritikk fra motstanderen. Som megler i en konflikth\u00e5ndteringssamtale skal du f\u00e5 partene til \u00e5 lytte til hverandre uten \u00e5 avbryte og forsvare seg. Det kan derfor v\u00e6re til god hjelp at du gj\u00f8r partene oppmerksom p\u00e5 hvordan vi som mennesker kan reagere n\u00e5r vi tar imot kritikk.<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">N\u00e5r vi mottar et ubehagelig budskap, kan vi reagere ved \u00e5:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Bebreide andre (\u00abDu er umulig\u00bb)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">Bebreide oss selv (\u00abJeg duger ikke\u00bb)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span data-contrast=\"auto\">Fortrenge fakta (\u00abDet var ikke det jeg mente\u00bb)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"2\"><span data-contrast=\"auto\">L\u00f8pe fra ansvaret (\u00abNoen m\u00e5 gj\u00f8re noe med det\u00bb)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Oppgaven her er at partene skal fors\u00f8ke \u00e5 bryte den lite hensiktsmessige m\u00e5ten \u00e5 kommunisere p\u00e5. Det er mer hensiktsmessig \u00e5 oppfordre partene til \u00e5 konsentrere seg om de neste to punktene mens de lytter til hverandre, og eventuelt noterer underveis:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"19\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Hva er mine egne f\u00f8lelser og behov?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"19\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">Hva er den andres f\u00f8lelser og behov?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">N\u00e5r begge parter i en samtale uttrykker sine f\u00f8lelser og behov minsker risikoen for konflikt. Du kan hjelpe dem til \u00e5 ta felles ansvar. Begge har ansvar for:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">N\u00e6rv\u00e6r<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">Interesse<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">Nysgjerrighet<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">Oppmerksomhet<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">\u00c5pent kroppsspr\u00e5k<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"auto\">Positive tilbakemeldinger<\/span><span data-ccp-props=\"{&quot;335559685&quot;:1080}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;6. Gjennomf\u00f8r samtalen og finn l\u00f8sning &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<p><span data-contrast=\"auto\">Hvordan leder skal h\u00e5ndtere konflikten kommer an p\u00e5 hvilken type konflikt det er.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Tilpass metode etter konfliktens type:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Faglig uenighet\/interessekonflikt<\/span><\/b><span data-contrast=\"none\">:<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"none\">\u2192 Bruk probleml\u00f8sning og forhandling. <\/span><a href=\"https:\/\/www.idebanken.org\/kloke-grep\/artikler\/handtering-av-faglig-uenighet-og-ressurssporsmal\"><span data-contrast=\"none\">H\u00e5ndtering av faglig uenighet og ressurssp\u00f8rsm\u00e5l)<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Verdikonflikt\/personkonflikt<\/span><\/b><span data-contrast=\"none\">:<\/span><span>\u00a0<br \/><\/span><span data-contrast=\"none\">\u2192 Bruk dialog og respektfull samtale. <\/span><a href=\"https:\/\/www.idebanken.org\/kloke-grep\/artikler\/dialog-og-utforsking-av-forskjellighet\"><span data-contrast=\"none\">Konflikth\u00e5ndtering: Dialog om forskjellighet)<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For at forhandlingene skal lykkes m\u00e5 leder legge vekt p\u00e5 \u00e5 f\u00e5 partene til \u00e5:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">v\u00e6re klare til \u00e5 ta opp konflikten.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">unders\u00f8ke hva konflikten handler om.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0fc\" data-font=\"Wingdings\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0fc&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span data-contrast=\"auto\">lytte til og reflektere over den andres synspunkter.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Hvis partene underveis bruker \u00abskitne triks\u00bb b\u00f8r leder sp\u00f8rre om forhandlingene er reelle: \u00abJeg er n\u00f8dt til \u00e5 sp\u00f8rre deg: Har du bestemt deg p\u00e5 forh\u00e5nd?\u00bb<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Som mekler kan du hjelpe partene \u00e5 leve seg inn i hverandres opplevelser og synspunkter ved \u00e5 si: \u00abPr\u00f8v \u00e5 gjengi det den andre har sagt s\u00e5 langt: Hva oppfatter du?\u00bb<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Hvis det er snakk om en konflikt mellom grupper: La fornuftige og respekterte folk fra hver \u00ableir\u00bb sette seg ned og komme fram til en l\u00f8sning sammen.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;7. Probleml\u00f8snings- og forhandlingsprosessen &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<ul>\n<li><span data-contrast=\"auto\">Avklaring: Finn de konkrete og synlige forholdene det skal gj\u00f8res noe med.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Vurder flere mulige l\u00f8sninger. Brainstorm sammen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Velg ut: Finn sammen med partene ut av hvilken l\u00f8sning som er den mest akseptable.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Avtal en handlingsplan for l\u00f8sningen. Hvordan og n\u00e5r?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Avtal en evaluering av l\u00f8sningsmodellen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&raquo;8. S\u00f8k st\u00f8tte og r\u00e5d &raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; open=&raquo;off&raquo;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"NB-NO\" lang=\"NB-NO\" class=\"TextRun SCXW215244609 BCX8\"><span class=\"NormalTextRun SCXW215244609 BCX8\">Et godt tips til deg som ikke har h\u00e5ndtert slike saker tidligere er \u00e5 ta en prat med en mer erfaren lederkollega, mentor eller noen i administrasjonen som innehar kompetanse innenfor fagfeltet. <\/span><span class=\"NormalTextRun SCXW215244609 BCX8\">Bedriftshelsetjenesten og vernetjenesten kan v\u00e6re gode diskusjonsparter. Ved \u00e5 s\u00f8ke st\u00f8tte og r\u00e5d ka<\/span><span class=\"NormalTextRun SCXW215244609 BCX8\">n du f\u00e5 mye god hjelp<\/span><span class=\"NormalTextRun SCXW215244609 BCX8\"> til b\u00e5de planlegging og gjennomf\u00f8ring<\/span><span class=\"NormalTextRun SCXW215244609 BCX8\">.<\/span><span class=\"NormalTextRun SCXW215244609 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXW215244609 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&raquo;1&#8243; admin_label=&raquo;Footer&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;#000000&#8243; use_background_color_gradient=&raquo;on&raquo; background_color_gradient_stops=&raquo;rgba(0,0,0,0.77) 0%|#000000 100%&raquo; background_color_gradient_overlays_image=&raquo;on&raquo; background_image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/05\/Campus-UiT.jpg&raquo; background_enable_pattern_style=&raquo;on&raquo; background_pattern_style=&raquo;honeycomb&raquo; background_pattern_color=&raquo;rgba(255,255,255,0.02)&raquo; custom_margin=&raquo;||-67px||false|false&raquo; custom_padding=&raquo;||0px||false|false&raquo; border_color_all=&raquo;#000000&#8243; border_style_all=&raquo;none&raquo; global_module=&raquo;93&#8243; saved_tabs=&raquo;all&raquo; locked=&raquo;off&raquo; collapsed=&raquo;on&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_row _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;4_4&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;b327cbe4-b1d5-4b66-ad37-40c8f2f061ba&raquo; header_2_font=&raquo;Playfair Display|700|||||||&raquo; header_2_text_color=&raquo;#FFFFFF&raquo; header_2_font_size=&raquo;45px&raquo; header_2_line_height=&raquo;1.35em&raquo; header_2_font_size_tablet=&raquo;32px&raquo; header_2_font_size_phone=&raquo;20px&raquo; header_2_font_size_last_edited=&raquo;on|desktop&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h2>Kontakt oss<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&raquo;1_3,1_3,1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_blurb title=&raquo;E-post&raquo; image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/04\/Real-estate-agent-icon-white-05.png&raquo; icon_placement=&raquo;left&raquo; content_max_width=&raquo;100%&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;341773a8-7d77-4626-b15c-f95399f25521&#8243; header_font=&raquo;Playfair Display|700|||||||&raquo; header_text_color=&raquo;#FFFFFF&raquo; header_line_height=&raquo;1.4em&raquo; body_font=&raquo;Nanum Gothic||||||||&raquo; body_text_color=&raquo;#B3B3B3&#8243; body_font_size=&raquo;16px&raquo; body_line_height=&raquo;1.6em&raquo; body_link_text_color=&raquo;#FFFFFF&raquo; animation=&raquo;off&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><a href=\"mailto:anne.hoydal@uit.no\">anne.hoydal@uit.no<\/a>\u00a0<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&raquo;Sted&raquo; image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/04\/Real-estate-agent-icon-white-21.png&raquo; icon_placement=&raquo;left&raquo; content_max_width=&raquo;100%&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;341773a8-7d77-4626-b15c-f95399f25521&#8243; header_font=&raquo;Playfair Display|700|||||||&raquo; header_text_color=&raquo;#FFFFFF&raquo; header_line_height=&raquo;1.4em&raquo; body_font=&raquo;Nanum Gothic||||||||&raquo; body_text_color=&raquo;#B3B3B3&#8243; body_font_size=&raquo;16px&raquo; body_line_height=&raquo;1.6em&raquo; animation=&raquo;off&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p>Hansine Hansens veg 18, 9019 Troms\u00f8<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&raquo;Telefon&raquo; image=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/04\/Real-estate-agent-icon-white-07.png&raquo; icon_placement=&raquo;left&raquo; content_max_width=&raquo;100%&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;341773a8-7d77-4626-b15c-f95399f25521&#8243; header_font=&raquo;Playfair Display|700|||||||&raquo; header_text_color=&raquo;#FFFFFF&raquo; header_line_height=&raquo;1.4em&raquo; body_font=&raquo;Nanum Gothic||||||||&raquo; body_text_color=&raquo;#B3B3B3&#8243; body_font_size=&raquo;16px&raquo; body_line_height=&raquo;1.6em&raquo; animation=&raquo;off&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p><span data-teams=\"true\">776 25 155<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_image src=&raquo;https:\/\/site.uit.no\/lederintro\/wp-content\/uploads\/sites\/526\/2025\/05\/UiT_Logo_Bok_2l_Hvit.png&raquo; alt=&raquo;Logo UiT Norges Arktiske Universitet&raquo; title_text=&raquo;UiT_Logo_Bok_2l_Hvit&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; transform_scale=&raquo;74%|74%&raquo; transform_translate=&raquo;-60px|-4px&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_image][\/et_pb_column][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][\/et_pb_column][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_blurb title=&raquo;Generelt&raquo; icon_placement=&raquo;left&raquo; content_max_width=&raquo;100%&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;341773a8-7d77-4626-b15c-f95399f25521&#8243; header_font=&raquo;Playfair Display|700|||||||&raquo; header_text_color=&raquo;#FFFFFF&raquo; header_line_height=&raquo;1.4em&raquo; body_font=&raquo;Nanum Gothic||||||||&raquo; body_text_color=&raquo;#B3B3B3&#8243; body_font_size=&raquo;16px&raquo; body_line_height=&raquo;1.6em&raquo; animation=&raquo;off&raquo; locked=&raquo;off&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<p>Tilgjengelighetserkl\u00e6ring<\/p>\n<p>Universell utforming<\/p>\n<p>[\/et_pb_blurb][et_pb_code _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;]<div class='mwai-chatbot-container' data-params='{&quot;aiName&quot;:&quot;Hugin&quot;,&quot;userName&quot;:&quot;Bruker: &quot;,&quot;guestName&quot;:&quot;Guest:&quot;,&quot;textSend&quot;:&quot;Send&quot;,&quot;textClear&quot;:&quot;T\\u00f8m&quot;,&quot;imageUpload&quot;:false,&quot;fileUpload&quot;:false,&quot;multiUpload&quot;:false,&quot;maxUploads&quot;:1,&quot;fileUploads&quot;:0,&quot;mode&quot;:&quot;chat&quot;,&quot;textInputPlaceholder&quot;:&quot;Skriv inn ditt sp\\u00f8rsm\\u00e5l...&quot;,&quot;textInputMaxLength&quot;:512,&quot;textCompliance&quot;:&quot;&quot;,&quot;startSentence&quot;:&quot;Hei! Hva kan jeg hjelpe deg med?&quot;,&quot;localMemory&quot;:true,&quot;themeId&quot;:&quot;chatgpt&quot;,&quot;window&quot;:true,&quot;icon&quot;:&quot;https:\\\/\\\/site.uit.no\\\/lederintro\\\/wp-content\\\/uploads\\\/sites\\\/526\\\/2025\\\/07\\\/Chatbot-Hugin.png&quot;,&quot;iconText&quot;:&quot;Still meg et sp\\u00f8rsm\\u00e5l!&quot;,&quot;iconTextDelay&quot;:1,&quot;iconAlt&quot;:&quot;AI Engine Chatbot&quot;,&quot;iconPosition&quot;:&quot;bottom-right&quot;,&quot;centerOpen&quot;:false,&quot;width&quot;:&quot;&quot;,&quot;openDelay&quot;:&quot;&quot;,&quot;iconBubble&quot;:false,&quot;windowAnimation&quot;:&quot;zoom&quot;,&quot;fullscreen&quot;:false,&quot;copyButton&quot;:false,&quot;headerSubtitle&quot;:&quot;Discuss with&quot;,&quot;containerType&quot;:&quot;standard&quot;,&quot;headerType&quot;:&quot;standard&quot;,&quot;messagesType&quot;:&quot;standard&quot;,&quot;inputType&quot;:&quot;standard&quot;,&quot;footerType&quot;:&quot;standard&quot;}' data-system='{&quot;botId&quot;:&quot;default&quot;,&quot;customId&quot;:null,&quot;userData&quot;:null,&quot;sessionId&quot;:&quot;6a156b531d4e8&quot;,&quot;restNonce&quot;:null,&quot;contextId&quot;:null,&quot;pluginUrl&quot;:&quot;https:\\\/\\\/site.uit.no\\\/lederintro\\\/wp-content\\\/plugins\\\/ai-engine-pro&quot;,&quot;restUrl&quot;:&quot;https:\\\/\\\/site.uit.no\\\/lederintro\\\/wp-json&quot;,&quot;stream&quot;:true,&quot;debugMode&quot;:false,&quot;eventLogs&quot;:false,&quot;speech_recognition&quot;:false,&quot;speech_synthesis&quot;:false,&quot;typewriter&quot;:false,&quot;crossSite&quot;:false,&quot;actions&quot;:[],&quot;blocks&quot;:[],&quot;shortcuts&quot;:[]}' data-theme='{&quot;type&quot;:&quot;internal&quot;,&quot;name&quot;:&quot;ChatGPT&quot;,&quot;themeId&quot;:&quot;chatgpt&quot;,&quot;settings&quot;:[],&quot;style&quot;:&quot;&quot;,&quot;cssUrl&quot;:&quot;https:\\\/\\\/site.uit.no\\\/lederintro\\\/wp-content\\\/plugins\\\/ai-engine-pro\\\/themes\\\/chatgpt.css&quot;}'><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&raquo;1_3,1_3,1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; border_color_all=&raquo;#B3B3B3&#8243; border_width_top=&raquo;1px&raquo; border_color_top=&raquo;rgba(255,255,255,0.17)&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _dynamic_attributes=&raquo;content&raquo; _module_preset=&raquo;1f09816e-184e-4ce5-a4cf-b39c52c423ca&raquo; text_font=&raquo;Nanum Gothic||||||||&raquo; text_text_color=&raquo;#FFFFFF&raquo; text_font_size=&raquo;16px&raquo; text_line_height=&raquo;1.8em&raquo; link_text_color=&raquo;#FFFFFF&raquo; text_font_size_tablet=&raquo;15px&raquo; text_font_size_phone=&raquo;14px&raquo; text_font_size_last_edited=&raquo;on|phone&raquo; header_font_size_tablet=&raquo;55px&raquo; header_font_size_last_edited=&raquo;off|desktop&raquo; text_orientation_tablet=&raquo;center&raquo; text_orientation_phone=&raquo;&raquo; text_orientation_last_edited=&raquo;on|tablet&raquo; global_colors_info=&raquo;{}&raquo;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VycmVudF9kYXRlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiQ29weXJpZ2h0ICZjb3B5OyAiLCJhZnRlciI6IiB8IDxhIGhyZWY9XCIjXCI+UmVzdWx0IFVpVDwvYT4iLCJkYXRlX2Zvcm1hdCI6ImN1c3RvbSIsImN1c3RvbV9kYXRlX2Zvcm1hdCI6IlkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@[\/et_pb_text][\/et_pb_column][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_social_media_follow icon_color=&raquo;#FFFFFF&raquo; use_icon_font_size=&raquo;on&raquo; icon_font_size=&raquo;22px&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; text_orientation=&raquo;center&raquo; custom_margin=&raquo;-10px||||false|false&raquo; custom_padding=&raquo;||||false|false&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_social_media_follow_network social_network=&raquo;facebook&raquo; url=&raquo;https:\/\/www.facebook.com\/UiTNorgesarktiske\/&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; follow_button=&raquo;off&raquo; url_new_window=&raquo;on&raquo;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&raquo;instagram&raquo; url=&raquo;http:\/\/instagram,com\/uitnorgesarktiske&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; follow_button=&raquo;off&raquo; url_new_window=&raquo;on&raquo;]instagram[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&raquo;linkedin&raquo; url=&raquo;https:\/\/no.linkedin.com\/school\/uit-norges-arktiske-universitet\/&raquo; icon_color=&raquo;#FFFFFF&raquo; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; background_color=&raquo;RGBA(255,255,255,0)&raquo; background_enable_color=&raquo;on&raquo; global_colors_info=&raquo;{}&raquo; follow_button=&raquo;off&raquo; url_new_window=&raquo;on&raquo;]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&raquo;1_3&#8243; _builder_version=&raquo;4.18.0&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo;][et_pb_text _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;f726c6b6-2fde-4699-9f43-6b2cebd4d1d9&#8243; text_font_size=&raquo;10px&raquo; header_5_font=&raquo;Playfair Display|700|||||||&raquo; header_5_text_color=&raquo;#FFFFFF&raquo; header_5_font_size=&raquo;15px&raquo; header_5_line_height=&raquo;1.4em&raquo; text_orientation=&raquo;right&raquo; custom_margin=&raquo;||0px||false|false&raquo; header_5_font_size_tablet=&raquo;16px&raquo; header_5_font_size_phone=&raquo;14px&raquo; header_5_font_size_last_edited=&raquo;on|desktop&raquo; text_orientation_tablet=&raquo;center&raquo; text_orientation_phone=&raquo;&raquo; text_orientation_last_edited=&raquo;on|tablet&raquo; global_colors_info=&raquo;{}&raquo;]<\/p>\n<h5>Designet av Result UiT drevet med WordPress<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c5 lede folkKonflikth\u00e5ndteringSom leder ved universitetet vil du f\u00f8r eller siden oppleve at det oppst\u00e5r uenigheter eller konflikter mellom kollegaer. Det er helt normalt og en naturlig del av det \u00e5 jobbe i et kunnskapsrikt og engasjert arbeidsmilj\u00f8.\u00a0Munins lenkerKonflikth\u00e5ndtering\u00c5 h\u00e5ndtere uenigheter og konflikter \u2013 en naturlig del av lederrollen\u00a0N\u00e5r man klarer \u00e5 holde fokuset p\u00e5 [&hellip;]<\/p>\n","protected":false},"author":1089,"featured_media":166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","footnotes":""},"categories":[14,26],"tags":[],"class_list":["post-485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-lede-folk","category-konflikthandtering"],"_links":{"self":[{"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/posts\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/users\/1089"}],"replies":[{"embeddable":true,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/comments?post=485"}],"version-history":[{"count":2,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/posts\/485\/revisions"}],"predecessor-version":[{"id":1043,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/posts\/485\/revisions\/1043"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/media\/166"}],"wp:attachment":[{"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/media?parent=485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/categories?post=485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/site.uit.no\/lederintro\/wp-json\/wp\/v2\/tags?post=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}